IT is expensive to buy, own and maintain. It’s dominated by complex systems that run multiple, and frequently dedicated, applications on many servers which are also pricey to both acquire and operate.
For the past 20 years, progress in IT support has largely pushed hardware to wire every facility, then wire each of its machines, then un-wire evolving smart devices that integrated one another while roaming the world. At the same time, specialized applications resisted integration as they grew fatter and more independent.
While your laptop can talk to your phone, desktop, and tablets, your email app won’t talk with Excel or QuickBooks. Facebook and Twitter seem like twin liners passing on dark seas. Word processors don’t communicate with databases. And thousands of hours are lost in the repetitive tasks essential to search out input stored in remote databases. Businesses anxious to face forward are too often frustrated by back-end problems.
“We’re beyond device integration and well into application intervention,” Alejandro Rosado, CEO of 12:34 MicroTechnologies tells us, “Apps are combining. To a small degree, Excel can talk with QuickBooks, both can output to email, messaging, Facebook or even Twitter. Automated application commvergence is making management cheaper, speedier, easier, smaller, and better. Right now a field estimator can make mobile entries from anywhere onto a pad to make an invoice happen. Plus the data simultaneously goes into billing, marketing, financial, production, human resource, cloud storage, and even logistic space.
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